When you place an order or create an account with Nori's Launderette, we collect information you provide directly — such as your name, email address, phone number, service address, and payment information. We also collect order history and service preferences.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services; process transactions and send related communications; respond to your questions and requests; and send service updates relevant to your orders. We do not sell your personal information to third parties.
Payment Information
Payment card details are processed and stored by our third-party payment processor. Nori's Launderette does not store full card numbers on our systems.
Data Retention
We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.
Your Rights
You have the right to access, correct, or delete your personal information at any time. Contact us at info@norislaunderette.com.
Last updated: April 2026
Accessibility
Accessibility Statement
Nori's Launderette is committed to ensuring our website is accessible to everyone, including people with disabilities. We strive to meet WCAG 2.1, Level AA.
Our Efforts
We work to ensure our site includes: semantic HTML structure, sufficient color contrast ratios (minimum 4.5:1), full keyboard navigability, visible focus indicators, descriptive alternative text for images, and ARIA labels and roles throughout.
Feedback & Assistance
If you encounter any barriers while using our website, please contact us. We respond within 2 business days.
This statement references WCAG 2.1 published by the W3C.
Last reviewed: April 2026
Nori's was built on one belief:
Your laundry routine should give time back to you.
Houston's most intentional garment care experience
Laundry is deeply personal. It moves with you throughout your daily routines. Yet most laundry services treat it as throughput — fast, anonymous, and interchangeable.
We chose a different approach.
Nori's was designed as an alternative to traditional laundry experiences and as-needed apps. We offer a structured garment care experience for households that prefer consistency and care over speed alone.
If you have experienced skin irritation or inconsistent care from other services, and are ready to replace the competing logistics of home life with a structured, high-trust garment care partner, we are ready to serve you.